Fund Deposit

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Account Types & Funding

Fund Deposit & Withdrawal

Make payment from your bank account.
*Please transfer money from your bank savings or current account only.
Write your full name and account number on the receipt of deposit.
Upload the receipt of deposit through the trading platform or apps, or send it to admin@sec.rakuten.com.hk.

TRANSFER INFORMATION

Faster Payment System (FPS)

Mobile Phone Number for FPS

65472442

Bank Transfer

Beneficiary	Rakuten Securities Hong Kong Limited
Beneficiary Account No. (HKD)	012-662-0-006817-7
Beneficiary Account No. (USD)	012-662-9-208269-1
SWIFT Code	BKCHHKHH
Bank Address	1 Garden Road, Central, Hong Kong
References	Please reference your full name and account number in the reference section of the wire transfers. If you are a new client, please specify “New Account”

e-Cheques / Cheques

Beneficiary

Rakuten Securities Hong Kong Limited

References

Note: If you deposit the cheque by yourself, please provide a photocopy of the cheque (showing name of bank account holder and account number clearly) and a deposit slip of the cheque (showing the amount, date of deposit, and cheque number shown clearly). If you deposit via “Cheque Deposit Machine”, please copy the “Cheque Deposit Advice” at a magnified and darker setting to ensure the bank information is legible for verification.

Withdrawal

Log in your trading account (Rakuten FX account only) , select “Withdrawal / Fund Transfer”. Then, follow the instructions to place the withdrawal request.
Client can also complete the Withdrawal form and email to admin@sec.rakuten.com.hk or fax to (852) 2119-0117. Note: Transaction fees may be applied for some type of payments, please read the “Schedule of Standard Fees & Charges”.

Important Notice

After funding by local transfer or international wire, please provide us the receipt of deposit. While deposit by issuing e-cheque, please send the presentable PDF file and provide your name and trading account number to admin@sec.rakuten.com.hk. If you deposit the cheque by yourself, please provide a photocopy of the cheque (showing name of bank account holder and account number clearly) and a deposit slip of the cheque (showing the amount, date of deposit, and cheque number shown clearly). If you deposit via “cheque Deposit Machine”, please copy the “cheque Deposit Advice” at a magnified and darker setting to ensure the bank information is legible for verification. Write your full name and account number on the receipt of deposit.
If you are a new client, please also specify “New Account”. The receipt should be faxed to (852) 2119-0117 or you can email a scanned copy to admin@sec.rakuten.com.hk.
The time of deposit processing is between 9:00am to 4:30pm, Monday to Friday Hong Kong time (excluding Hong Kong public holidays). If we receive your funds AND confirmation of receipt of such funds during this time, the deposit will be processed within 1 business day.
All client funds are credited to the clients’ segregated bank account which is opened by Rakuten Securities HK and independent of the company’s account.
Please transfer money from your bank savings or current account only. Rakuten Securities HK does not accept Credit Card cash advance and money transferred from Stored Value Facilities.
Rakuten Securities HK does not accept funds for any trading account via a third party. The name of the bank account holder or wire sender must be the same as that of the Rakuten Securities HK account holder.
Rakuten Securities HK does not accept cash deposits. If you carry cash, please deposit to your bank account and make a transfer to Rakuten Securities HK’s bank account.
Rakuten Securities HK currently offers accounts in USD or HKD denomination and accepts deposits in USD or HKD. For those opening USD accounts, all HKD deposits will be converted to USD at 7.85. While for opening HKD accounts, all USD deposits will be converted to HKD at 7.75. Rakuten Securities HK reserves the right to adjust the exchange rate according to the market conditions without prior notice to clients. Please contact us for rates for other currencies.
Rakuten Securities HK can neither guarantee the receipt nor the return of cash deposits and 3rd party deposit.
Rakuten Securities HK reserves the right to return fund back to the source of deposit and Rakuten Securities HK cannot guarantee certain types of withdrawal options.
For further information, please feel free to contact us at (852) 2119-0116 or email us to info@sec.rakuten.com.hk.

# The total accumulated number of accounts opened with Rakuten Securities was 9 million, as of 8th May, 2023. Please click here for details.

^ Rakuten Securities was ranked as the world’s fourth largest retail forex broker by volume in Q4 2022 from Finance Magnates.

Ŧ Only available for clients who hold a Rakuten FX account.

¤ Fixed spreads are offered in Rakuten FX account during at least 95% of the time of the monthly core-time trading period (8am to 2am HKT of every trading day). However it is not guaranteed and it shall not apply to the extreme markets circumstances, include but not limit to low liquidity, high volatility, news events and public holidays. During extreme markets circumstances, spreads may widen beyond the offered spreads. Please always refer to the trading platforms for the most updated spreads.

ɞ Order execution rate is calculated based on the AS Streaming and Streaming trading orders in 10k or less order size with lower than 1 pip slippage setting in which were executed during the period between Jan 1 to Nov 1, 2017.

ʊ MARKETSPEED FX platform is the winner of “Online Forex Trading Platform” by Good Design Award in 2012.

To safeguard your trading account(s), you are highly recommended to set a strong password and change it regularly.

When executing customers’ trades, Rakuten Securities HK can be compensated in several ways, which include, but are not limited to: charging fixed lot-based commissions at the open and close of a trade, adding a markup to the spreads, acting as a counterparty in the transactions. As a result, Rakuten Securities HK’s interests may be in conflict with yours.

Rakuten Securities Hong Kong Limited (“Rakuten Securities HK” SFC CE Number: AIM232) is a wholly owned subsidiary of Rakuten Securities, Inc. (*) Rakuten Securities, Inc., one of the major online brokers in Japan, founded in 1999, is a subsidiary of Rakuten Group, Inc. (TOKYO: 4755).
The risk of loss in leveraged foreign exchange trading can be substantial. You may not be suitable as you may sustain losses in excess of your initial margin funds. Leverage can work against you. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your account. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. Do not speculate with capital that you cannot afford to lose. If you decide to trade products offered by Rakuten Securities HK, you must read and understand the information and disclosure provided by Rakuten Securities HK. Rakuten Securities HK may provide general commentary which is not intended as investment advice and must not be construed as such. Seek advice from a separate financial advisor. Rakuten Securities HK and Rakuten Group assumes no liability for errors, inaccuracies or omissions; does not warrant the accuracy, completeness of information, text, graphics, links or other items contained within these materials. Read and understand the Terms and Conditions on Rakuten Securities HK’s website prior to taking further action.
Information Security on Internet: To protect your privacy, do not access your trading account via public or shared computer or save your password locally in any computer or mobile device after logging in. Rakuten Securities HK will never ask you to send any of your personal information such as account number and password to us directly via e-mails.
(*)Company Registration ID (in Japan): Kanto Local Finance Bureau (Financial Instruments Firms) No.195