Fund Deposit & Withdrawal

Deposit Funds

Fund Deposit

  1. Make payment from your bank account.
    *Please transfer money from your bank savings or current account only.

  2. Write your full name and account number on the receipt of deposit.

  3. Upload the receipt of deposit through the trading platform or apps, or send it to admin@sec.rakuten.com.hk.

TRANSFER INFORMATION

Faster Payment System (FPS)

Mobile Phone Number for FPS
65472442

Bank Transfer

BeneficiaryRakuten Securities Hong Kong Limited
Beneficiary Account No. (HKD)012-662-0-006817-7
Beneficiary Account No. (USD)012-662-9-208269-1
SWIFT CodeBKCHHKHH
Bank Address1 Garden Road, Central, Hong Kong
ReferencesPlease reference your full name and account number in the reference section of the wire transfers. If you are a new client, please specify “New Account”

 

e-Cheques / Cheques

Beneficiary
Rakuten Securities Hong Kong Limited
References

Note: If you deposit the cheque by yourself, please provide a photocopy of the cheque (showing name of bank account holder and account number clearly) and a deposit slip of the cheque (showing the amount, date of deposit, and cheque number shown clearly). If you deposit via “Cheque Deposit Machine”, please copy the “Cheque Deposit Advice” at a magnified and darker setting to ensure the bank information is legible for verification.

Withdrawal

  1. Log in your trading account (Rakuten FX account only) , select “Withdrawal / Fund Transfer”. Then, follow the instructions to place the withdrawal request.
  2. Client can also complete the Withdrawal form and email to admin@sec.rakuten.com.hk or fax to (852) 2119-0117. Note: Transaction fees may be applied for some type of payments, please read the “Schedule of Standard Fees & Charges”.

Important Notice

  • After funding by local transfer or international wire, please provide us the receipt of deposit. While deposit by issuing e-cheque, please send the presentable PDF file and provide your name and trading account number to admin@sec.rakuten.com.hk. If you deposit the cheque by yourself, please provide a photocopy of the cheque (showing name of bank account holder and account number clearly) and a deposit slip of the cheque (showing the amount, date of deposit, and cheque number shown clearly). If you deposit via “cheque Deposit Machine”, please copy the “cheque Deposit Advice” at a magnified and darker setting to ensure the bank information is legible for verification. Write your full name and account number on the receipt of deposit.
    If you are a new client, please also specify “New Account”. The receipt should be faxed to (852) 2119-0117 or you can email a scanned copy to admin@sec.rakuten.com.hk.

  • The time of deposit processing is between 9:00am to 4:30pm, Monday to Friday Hong Kong time (excluding Hong Kong public holidays). If we receive your funds AND confirmation of receipt of such funds during this time, the deposit will be processed within 1 business day.

  • All client funds are credited to the clients’ segregated bank account which is opened by Rakuten Securities HK and independent of the company’s account.

  • Please transfer money from your bank savings or current account only. Rakuten Securities HK does not accept Credit Card cash advance and money transferred from Stored Value Facilities.

  • Rakuten Securities HK does not accept funds for any trading account via a third party. The name of the bank account holder or wire sender must be the same as that of the Rakuten Securities HK account holder.

  • Rakuten Securities HK does not accept cash deposits. If you carry cash, please deposit to your bank account and make a transfer to Rakuten Securities HK’s bank account.

  • Rakuten Securities HK currently offers accounts in USD or HKD denomination and accepts deposits in USD or HKD. For those opening USD accounts, all HKD deposits will be converted to USD at 7.85. While for opening HKD accounts, all USD deposits will be converted to HKD at 7.75. Rakuten Securities HK reserves the right to adjust the exchange rate according to the market conditions without prior notice to clients. Please contact us for rates for other currencies.

  • Rakuten Securities HK can neither guarantee the receipt nor the return of cash deposits and 3rd party deposit.

  • Rakuten Securities HK reserves the right to return fund back to the source of deposit and Rakuten Securities HK cannot guarantee certain types of withdrawal options.

  • For further information, please feel free to contact us at (852) 2119-0116 or email us to info@sec.rakuten.com.hk.
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