Rakuten Securities Hong Kong wishes to alert its clients and the general public of the following: Rakuten Securities Hong Kong recently discovered a fraudulent WeChat Account claiming to be a subsidiary of Rakuten Securities Hong Kong and a licensed corporation regulated by the Securities and Futures Commission (CE number : AIM232). The fraudsters, by means of WeChat message, claimed that the client’s account is dormant and that a deposit is necessary to reactivate the account.
Rakuten Securities Hong Kong reiterates that WeChat is not an official communication channel of Rakuten Securities Hong Kong, and we have never opened any WeChat account. Furthermore, Rakuten Securities Hong Kong will never ask customers to deposit money into other bank accounts that are not in the name of the company.
Should you receive any message from an organization or a person claiming to be a representative of Rakuten Securities Hong Kong requesting for personal information, deposits etc., please remain vigilant. If you are suspicious about the identity of any intermediary or person, please verify with us by calling our representative at (852)2119 0116.
Rakuten Securities Hong Kong does not assume any responsibility for the loss caused by any person directly or indirectly or in connection with such fraudulent accounts. Thank you for your kind attention.
The official contact method of Rakuten Securities Hong Kong as below,
Phone: +852 2119 0116
WhatsApp: +852 6547 2442
Email: info@sec.rakuten.com.hk / admin@sec.rakuten.com.hk
Official webpage of Deposit Funds
https://www.sec.rakuten.com.hk/trading-accounts/deposit-funds
About Rakuten Securities Hong Kong
Rakuten Securities Hong Kong Limited (“RSHK”) is a subsidiary of Rakuten Securities, Inc. (“Rakuten Securities”) which is one of the five largest forex brokers in the world^ and a pioneer in leveraged foreign exchange trading in Hong Kong. Its “Rakuten FX” trading platform is also popular in Japan.
Benefited by tremendous financial capacity and the cutting edge FinTech of Rakuten Securities, RSHK is proud to present an award-winning online forex trading platform – “Rakuten FX”. Its speedy execution, intuitive layout, and advanced analysis tools, definitely offer a brand new forex trading experience for Hong Kong traders.
RSHK is regulated by the Securities and Futures Commission (“SFC”) in Hong Kong. It ensures our clients and their trading accounts are fully protected under Hong Kong’s legal jurisdiction.
Should you have any enquiries, please contact Rakuten Securities Hong Kong at (852) 2119-0116 or email to info@sec.rakuten.com.hk.
